Complete guide to using Mendly as a client
Your therapist will send you an email invitation to join Mendly.
The easiest way to check in is the free Mendly app. There is nothing extra to pay for.
You don't have to use the app. The web check-in works the same way and goes to the same place:
Either way, your therapist has already set up your tracking questions. It is one account, so you can switch between the app and the web whenever you like.
First question is always your overall happiness for the day:
Your therapist has chosen specific questions for you. Answer each one:
Click Yes, No, or N/A if the question doesn't apply today
Enter a number (like hours of sleep, times you exercised). Use N/A button if not applicable.
Drag the slider to rate intensity or severity. Use N/A button if not applicable.
Write your answer in the text box. Be as detailed or brief as you like. Use N/A button if you prefer not to answer.
At the end, there's space for any extra thoughts or observations about your day. This is completely optional but can provide helpful context.
Your therapist may also send you a short standardized questionnaire, such as the PHQ-9 or GAD-7, on a schedule they set. When one is due, it appears on your check-in page with a Start button and takes about 2 to 5 minutes.
Your therapist chose these questions for you. If one stops fitting, ask them to change it.
Use "N/A" (Not Applicable) when:
Note: Too many N/A responses may limit insights, but it's better than forcing an inaccurate answer.
Your therapist has access to all your check-in data and uses it to provide better care:
Your data helps your therapist:
Your therapist will review your data before sessions and may share insights with you. Feel free to ask questions about your trends and what they mean for your treatment.
Patterns and correlations become clearer with more data. Try to track consistently for at least 2 weeks before drawing conclusions.
No, you can only complete or update the current day's entry. This keeps data accurate and prevents memory bias.
Your therapist can show you your trends and progress during sessions. They have full access to all your data and insights.
Talk to your therapist! They can adjust your questions anytime to better fit your situation and treatment goals.
As long as you and your therapist find it helpful. Some clients track throughout therapy to follow their progress.
Click "Forgot Password" on the login page and follow the email instructions.
Your therapist sets the time your reminder arrives. The reminder itself is deliberately plain:
Anyone glancing at your phone sees a reminder to check in, and nothing about you. If you want the timing changed, or want to stop being reminded, ask your therapist.
No. The web check-in keeps working alongside the app. Use whichever you prefer — it is the same account, and your answers go to the same place either way.